Roon crashes when resizing window at high resolution (ref#B1XYM2)

Support
1

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

Roon crashes when resizing window.

I have a widescreen monitor and when running in it's native resolution 3440x1440, when I repeatedly resize the Roon app, it eventually crashes. I can't reproduce the problem if I change the resolution to 1920x1080.

The happened when I had an AMD graphics card an continues to happen with my Nvidia 4080s card.

The event logs shows:-

Application: Roon.exe
CoreCLR Version: 6.0.3624.51421
.NET Version: 6.0.36
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000000002A1BFDAE

Fault bucket 2095541735047108753, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Roon.exe
P2: 1.0.0.0
P3: 670de1ad
P4: StackHash_9d1e
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: PCH_1B_FROM_ntdll+0x0000000000160274
P9:
P10:

Describe your network setup

300Mbs ADSL connection.
wifi6 mesh with 6Ghz backhaul.
roonserver wired to router1. client wired to router2

3

Hi @John_Mason,

Thank you for sharing the crash report. The team has pulled diagnostics and will escalate to the appropriate Dev team.

5

Does yours only happen with dark mode? @connor. Asking because yours sounds super similar to this one:

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