Roon crashes when resizing window (ultrawide monitor in Windows)

[extracampine]

Roon sometimes crashes when resizing the Roon window to a smaller size in Windows 11. I’m running an ultrawide monitor and someone else on the forums had the same problem. unfortunately that thread was locked before any resolution was reached:

Roon crashes when resizing window at high resolution (ref#B1XYM2)

What’s happening? · I am experiencing freezes or crashes How can we help? · I am experiencing freezes or crashes Other options · Other Describe the issue Roon crashes when resizing window. I have a widescreen monitor and when running in it's native resolution 3440x1440, when I repeatedly resize the Roon app, it eventually crashes. I can't reproduce the problem if I change the resolution to 1920x1080. The happened when I had an AMD graphics card an continues to happen with my Nvidia 4080s ca…

Keen for any help with this as it’s very annoying!

[John_Mason]

@extracampine

unfortunately that thread was locked before any resolution was reached:

Which was very annoying… especially given that I continue to be able to reproduce the problem very easily.

[benjamin]

Hi @extracampine and @John_Mason,

Thanks for writing in and sharing your report! I do apologize that the prior thread had closed @John_Mason - we unfortunately don’t have any updates to share at this time.

We have a ticket in the development queue for further analysis, but do not yet have any new information to present.

To confirm, are you running Windows 24H2 on the issue machine?

Thank you!

[John_Mason]

currently 25H2. I don’t recall what build I was running when I reported the problem in Dec 24.

[extracampine]

I’m running Windows 11 Home 25H2.

[benjamin]

Thank you for the additional information @extracampine and @John_Mason , we’ll be in touch as soon as there is new information to share.