Core Machine (Operating system/System info/Roon build number)
Windows 10, 64b, Roon version 1.70 build 710
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Asus RT-AC5300 connected to the modem and to a NAS (Synology) where the music is stored.
RT-AX88U mesh connection where another computer is connected (Roon server) and it is also connected the Denon receiver
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
HDMI connection from computer to the receiver.
Description Of Issue
Roon seems to be updating the reading of the libraries once it started, but it automatically shuts down after 2 or 3 minutes, this happens from every computer that i’ve tried to use as a server.
Thanks for sending the logs over and for your patience here while we’ve had a chance to review.Looking over your log, there doesn’t appear to be much information regarding the crash. Can you please confirm if you temporarily disable your Roon Settings → Storage locations, do you still experience the same crash?
I look at “Roon Settings” and didn’t find the option for storage locations. But I disconnected the library and now is not crashing, but trying the roon radio, even when it sees the available radios and related songs, it doesn’t play them, but in the same computer, I checked in the website of those radios, and they work accordingly, so I cannot understand what is going wrong with Roon, and for the cost I’ve paid, it is just a headhache……
I didn’t load the full library yet, but i had some folders and those where loaded, so i’m not sure what is the issue, is there any specific file format that would cause the app to crash?. Now i’m also trying to figure it out why some setup doesn’t work and some does in regards to pay music