Roon crashing after Windows 10 update

same here
Roon forced me to update to WIN10 and it caused only problems
Now i can not lauch Roon.
I’ve updated graphic card drivers etc and nothing
WTF ???

Hi @Maciej_Rzezuchowski

Can you give us some details about your Core machine?

Please try each of these steps, and try to launch Roon after each.

  1. Reboot the Windows machine
  2. Reinstall the Roon app
  3. Disable the device’s firewall
    1. If this helps, please enter an exception in the firewall for Roon and RAATServer
  4. Uninstall and reinstall the graphics drivers directly from the manufacturer’s website
    1. Don’t use Window’s automatic driver updates for this — We’ve seen this cause issues in the past
  5. Download .NET Framework and reinstall it

Next Steps

If none of the above helps, please use these instructions to send us Roon logs from the device.

We’ll also want to take a look at Event Viewer logs, which give some insight into errors being reported by the OS — Please send those as well:

  1. Press Win + R and type eventvwr.msc
  2. Press OK – this should open Event Viewer window
  3. From the left sidebar go to Windows Logs > Application
  4. Right click on the Application subsection and pick Filter Current Log… from the context menu
  5. image
  6. On the Filter tab for the Logged section pick a parameter Last 30 days and press OK
  7. image
  8. Right click on the Application subsection again and pick Save filtered log file as… from the context menu
  9. Enter the log file name, for e.g. Roon_USERNAME , and press Save

Steps 1, 2, 3, 4 does not help.
Windows says i have up to date Framework and i can not reinstall.
So many hours wasted for doesn t work Roon :frowning:

Link to LOGS and Event viewer logs

any thoughts ?

I just reinstalled the app and it is working for me.

1 Like

Hey @Maciej_Rzezuchowski,

I wanted to follow up and see if you could share any updates about Roon’s status in your case? We’d love to help if help is still needed :nerd_face:

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