Core Machine (Operating system/System info/Roon build number)
OS Catalina, iMac 2017, Roon 1.6 build 475
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wifi, AirPort Extreme
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Airplay, iMac internal card
Description Of Issue
Roon quits each time I press caps lock (bluetooth keyboard, magic keyboard)
We’ve opened a ticket with our technical team regarding this behavior for further investigation. We appreciate the report!
having the same issue in version 1.7 build 500.
I just moved from Jriver to Roon, this already happed to Jriver 25, reported and fixed: https://yabb.jriver.com/interact/index.php/topic,122826.0.html
Please help with the fix, I normally use the key, it is annoying.
Here complete MacOS crash report: https://drive.google.com/file/d/1FQ7KN3x4ipQFHtQQZ3kFpLeOJDw_hvgq/view?usp=sharing
If you need Roon logs let me know where to grab them from or generate them.
The team is still investigating, but as a workaround, you can go to Accessibility settings on the Mac and remove permissions for Roon. After doing this the crash should stop happening.
Thanks @Dylan that helped, I can live without the media keys while a fix is delivered.
I’m also seeing this issue when pressing the caps lock key or any of the media keys.
The workaround suggested above will also work for you until we resolve this issue:
Hi @Dylan does this means 505 does not fix the issue? quite sure it does not as I do not see any reference in the change log.
This issue was not resolved in Roon build 505. We continue to investigate and work on a fix.
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