Roon devices missing from audio list after update (ref#9QLO00)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

I lost all my Roon devices except two after updating to the latest Roon software. The dropped devices do not appear in my audio list so I can not enable. I confirmed that I can see these on my network using my Router software.

Describe your network setup

Spectrum Modem, Deco router mesh network, it has worked well but I did not reboot. I do see the devices on the network just not through Roon.

2

Check Settings > Privacy & Security > Local Network and ensure Roon has access.

3

Yes, I checked and Roon has access. I was just listening through an audio device and the only thing that changed was the Roon Software update. Same day as in today. Thank you for your suggestion… I am not too tech savvy…

4

Another relevant information is that I do not see any of my network devices. The only two devices listed in Roon Setup Audio are Mac Blue Tooth and Mac Speakers

5

Try toggling it off and then on again.

1 Like
6

You could try making sure all devices are switched on then rebooting your Roon server. Its a long shot but easy to test. It maybe the devices were OFF when the update was installed.

2 Likes
7

Mike,

Da, Thanks so much… I know to reboot as a trouble shooting step… Not sure why I did not think of that… Yes that fixed it…

Thanks again for taking your time to post… Carl

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