Roon display on browser (iPad) fading out and in

[hacker19 (Roon Dude)]

Core Machine (Operating system/System info/Roon build number)

OSX 10.10.5 / Mac mini (Late 2014) /Roon build number: 511

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Both Roon Core and iPads on WiFi Netgear R6400v2.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Not Applicable for this bug report, but its a Wyred 4 Sound DAC2DSD-SE over USB.

Description Of Issue

I am using an iPad as a Roon Display. Tried both a 2018 iPad and a 2014 iPad (both with the latest available iOS). Tried different browsers such as Safari, Chrome etc. I have turned off auto-lock on the iPads.

Every few minutes the Roon Display fades to black and comes back in about 5-10 seconds. Has anyone else seen this? Is the browser losing connection to the Core?

[hacker19 (Roon Dude)]

Seems to have fixed itself after rebooting the Core. I’ll keep an eye out in case the problem happens again.

[Saturn94]

I’ve not experienced that on an iPad mini 2 and iPhone 6s.

Hopefully, your issue won’t return after your reboot.

[dylan (Dylan Caudill)]

Thanks for the update, @hacker19. Definitely let us know if you see this issue return and we can take a closer look.