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(Technical Support Request)This helps our team gather all the necessary information to solve your issue as quickly as possible. Thank you!
Hi there! To create a new topic, please click “Get Help” below and enter your details in the form.
[When I click Play now to play a record only the first song is played (repeatedly), also if I click “play from here” only the first song is played, the same when I choose “shuffle” or even a playlist. What do I have to do to solve this?This helps our team gather all the necessary information to solve your issue as quickly as possible. Thank you!
Same here. Song seems to stop two seconds before the end. Roon shows it as still playing but no sound and timer is stuck.
Hi @Peter_Meijers,
It seems you had a bit of trouble submitting your request. Please try the below link to submit your request again. I will close out this thread.
Hello @Bolus,
Thanks for reaching out with your message! For Roon to be able to better assist you, can we kindly ask that you resubmit a proper support ticket by filling out the questionnaire using the below link? Please select the option that best matches your specific issue type instead of simply selecting “other”, as this form was created to help diagnose issues while gathering information, and it will allow the support team to be able to best assist with your specific issue type. Thank you!