Roon does not open, but sends Security Alert emails

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

roon will not open. it send a security alerts to my email . Asking if I sign in and a new device in my town just try to sign in on my account . Also it notes that my location may be inaccurate if I delete roon change my password I can get in but have to do this evertime

Hey @walter_borowski_boro,

We’re very sorry to hear logging into the Roon software is not possible. Can you log into your account page?

Do you see any error when Roon will not open? What Core are you using?

Hey @walter_borowski_boro,

It’s been a while since we last talked, and I was hoping to find out whether you’re all set and logged into your account, or if we can still help :nerd_face: