Roon does not play tracks from Tidal

Support
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Core Machine (Operating system/System info/Roon build number)
Roon on a Qnap TS-251+ NAS and this has been working for almost a year.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Good day, I have problems with Roon and Tidal, Tidal does not play anymore.
I can see the albums that are in Tidal in Roon and can also click.
If I want to play a track, I keep getting the message

“nothing is being played”

I reinstalled the NAS and checked the connections, IP address is correct, DNS server changed to Google DNS server 8.8.8.8 and 8.8.4.4 which also doesn’t work.

I can play Roon Live Radio and music that is on a USB stick connected to the NAS play with Roon is working.

I then installed the Roon core on a laptop and everything works properly over the same network as the NAS is connected to.

I did clean the cache directory.
Tidal does play with their own app on all available devices.

Is the problem now Roon, QNAP or Tidal?

Please help.

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A post was split to a new topic: QNAP NAS and issues playing TIDAL

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Hello @Ruud_Bessems, and welcome to the community! Could you please elaborate on your network setup, including a description of how your core connects to the router? Also, do you have any issues playing TIDAL content to system output of your remote? What about other content?

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