Roon does not recognize a file on my NAS

The network cable between the switch and the nucleus may also be the issue. Do you have any music locally on the Nucleus?

Roon to Nucleus to the DAC of my hifi. There are no other devices in the loop other than the iMac and the iPad which are controllers. The switch is an 8Switch from English Electric. The nucleus doesn’t have a drive for storing music.

Hello @Philip_Soloway, do you know if the switch is managed? What if you connect Nucleus directly to your router, and bypass the switch for the moment? Also, is the router in question something your ISP provided or do you have a model number for it?

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