Roon does not start

Since today i have exactly the same problem, I was working fine on 4-dec and the next day the Roon clients are connecting but sticking with the logo loop, the logs are showing this:

12/05 15:18:37 Info: [brokerserver] Client connected: 192.168.1.134:49380
12/05 15:18:37 Trace: [SOOD] Adding User IP 192.168.1.134
12/05 15:18:37 Trace: SENT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=26452308-8c6d-4593-b58e-7f78db7ac069 BrokerName='Ed's RoonServer' }
12/05 15:18:37 Trace: SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=100700667 DisplayValue='1.7 (build 667) stable' Branch='stable' } }
12/05 15:18:37 Trace: [push] restarting connection (Kan geen gegevens lezen uit de transportverbinding: Een blokkeerbewerking is onderbroken door een aanroep naar WSACancelBlockingCall.)
12/05 15:18:37 Trace: [push] retrying connection in 74121ms
12/05 15:18:45 Info: [stats] 5529mb Virtual, 964mb Physical, 429mb Managed, 1238 Handles, 38 Threads
12/05 15:18:47 Trace: Successful POST response from https://push.roonlabs.com/push/1/connect
12/05 15:18:47 Trace: [push] connecting to 34.73.166.33:9200
12/05 15:18:47 Trace: [push] connected

I have checked everything and not able to solve this problem.
Any suggestions yet?

Hello Ed I moved you to your own support thread.

Hi,

The Roon @support team prefer one topic per customer’s issue… so they are able to track it and focus on each individual problem. hence I split out your topic.

In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

2 Likes

Hi @Ed_Burgstad,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Can you please upload a full log set to Dropbox / Google Drive / etc and send me a link?

Hi @noris

For testing I have installed Roon on my Qnap Nas and on a laptop and restored the database, both instances are working fine.
I think it is a windows 10 network problem on my NUC, when i have time i do will do a clean install of windows 10 and move roon back to NUC, for now i’m using the laptop as roonserver.

Sorry but at this moment i have not the time to investigate the problem.

1 Like

Hi @Ed_Burgstad,

Thanks for letting us know you were able to narrow down the issue to the NUC! Yes, if you require further assistance when you have a chance to look into this further, please just let us know, I will leave you thread open for the time being.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.