Roon doesn’t recognize new Santana album when CD ripped to HD


I’m using Roon core on Sonictransporter i7 on wired internet. Roon control via iPad. I tried ripping the new CD to the ST HD and it never shows up in overview.

Checking the Sonicorbiter site it shows ripping successful. I tried an old CD and no problems. Updated the Sonicorbiter system, rescanned in Roon settings but no luck.

Any reason why I can’t see this CD but others no problem?

Hi @larry_green,

First, I’d like to point out some documentation we have that may be helpful here. In our KB we have an article about Skipped Files and an article about why some files might be missing from Roon .

If you go to Settings > Library > Skipped Files do you see any of your missing files there?

Thanks, I guess there is something wrong with this disc which is odd because it is brand new

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