Roon doesn't add any album

I just re-install my QNAP TVS-673e with QTS 5.0.0.1891 and also Roon 1.8 (build 884) stable QPKG-Version 2021-10-03. After adding the file location, nothing show up in my Roon Library. I forced manual rescan but that didn’t help. Following is my RoonServer_log. I suspected the " restarting connection (Unable to read data from the transport connection: Software caused connection abort.)" message. I don’t have any firewall setting on my QNAP.

01/23 18:55:42 Trace: Successful POST response from https://push.roonlabs.com/push/1/connect
01/23 18:55:42 Trace: [push] connecting to 35.237.82.78:9204
01/23 18:55:42 Trace: [push] connected
01/23 18:55:44 Info: [broker/locations/directorystoragelocation] initializing FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD, drive availability is: True
01/23 18:55:44 Info: [broker/locations/directorystoragelocation] drive is available checking to referencing fs provider and setting up dirwatcher: FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD
01/23 18:55:44 Debug: [broker/locations/directorystoragelocation] drive path lookup took 0ms: FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD
01/23 18:55:44 Debug: [broker/locations/directorystoragelocation] dirwatcher init took 0ms: FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD
01/23 18:55:44 Info: [broker/locations/directorystoragelocation] attaching backend: FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD
01/23 18:55:44 Trace: [storage] [directory] directorystorage init, location(/share/CACHEDEV1_DATA/.qpkg/RoonServer/roonmnt/Public/Music/Lossless/CD, dirwatcher is available: True) 
01/23 18:55:44 Trace: [storage] [directory] init just before reorg delete thread, path: /share/CACHEDEV1_DATA/.qpkg/RoonServer/roonmnt/Public/Music/Lossless/CD
01/23 18:55:44 Info: [broker/locations] storage location backend created and attached (Folder:Name=:Location=FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD:Id=5420426c-a357-4cfc-b50a-26821f948d6b)
01/23 18:55:44 Trace: [storage] [directory] temp directory cleared, path: /share/CACHEDEV1_DATA/.qpkg/RoonServer/roonmnt/Public/Music/Lossless/CD/.tmp
01/23 18:55:44 Info: [music/storage] Loading storage backend /Public/Music/Lossless/CD
01/23 18:55:44 Info: [broker/locations] created enabled location, FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD
01/23 18:55:44 Info: [library] retaining 0 tracks for storage backend 5420426c-a357-4cfc-b50a-26821f948d6b (/Public/Music/Lossless/CD)
01/23 18:55:44 Info: [library] retaining 0 auxfiles for storage backend 5420426c-a357-4cfc-b50a-26821f948d6b (/Public/Music/Lossless/CD)
01/23 18:55:44 Info: [broker/locations] adding storage location: Folder:Name=:Location=FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD:Id=5420426c-a357-4cfc-b50a-26821f948d6b
01/23 18:55:44 Info: [broker/locations] media availability: Folder:Name=:Location=FileBrowser.Entry:  QNAP TVS-673, Titan, Q181I17143, QTS 5.0.0
 : /Public/Music/Lossless/CD:Id=5420426c-a357-4cfc-b50a-26821f948d6b is online
01/23 18:55:44 Trace: [storage] [directory] Begin queuing fs events, ignoreitunes: True, ignoreplaylists: True
01/23 18:55:44 Debug: [storage/directory] case sensitivity, check path: /share/CACHEDEV1_DATA/.qpkg/RoonServer/roonmnt/Public/Music/Lossless/CD/10,000 maniacs - our time in eden, result: True
01/23 18:55:44 Debug: [storage/directory] case sensitivity test, rootpath: /share/CACHEDEV1_DATA/.qpkg/RoonServer/roonmnt/Public/Music/Lossless/CD, result: True
**01/23 18:55:44 Trace: [push] restarting connection (Unable to read data from the transport connection: Software caused connection abort.)**
**01/23 18:55:44 Trace: [push] retrying connection in 4923ms**
01/23 18:55:45 Trace: [storage] [directory] initial scan of /share/CACHEDEV1_DATA/.qpkg/RoonServer/roonmnt/Public/Music/Lossless/CD took: 21 ms
01/23 18:55:47 Trace: [music/query] performing tag query
01/23 18:55:47 Trace: [music/query] query returned 0 Sooloos.Broker.Api.Tag(s)
01/23 18:55:47 Trace: [music/query] performing tag query
01/23 18:55:47 Trace: [music/query] query returned 0 Sooloos.Broker.Api.Tag(s)
01/23 18:55:47 Trace: [music/query] performing tag query
01/23 18:55:47 Trace: [music/query] query returned 0 Sooloos.Broker.Api.Tag(s)

Thanks,
Athichart

1 Like

It might be related to this ongoing investigation

Hi

I have a similar issue it seems :frowning:

Just setup a new NAS: QNAP TS-453D running QTS 5.0.0.1891. The Roon Core is running on a SSD volume on the NAS and my music lib. is in the shared folder /Multimedia/Musik on a different volume, but neither of the music inside this folder (or sub-folders) are available through Roon.

Looking into the Roon Core logs shows the following:

01/24 21:26:18 Trace: [storage] [directory] force rescan requested for /share/CACHEDEV2_DATA/.qpkg/RoonServer/roonmnt/Multimedia/Musik
01/24 21:26:18 Trace: [push] restarting connection (Unable to read data from the transport connection: Software caused connection abort.)

I have tried to remove the storage location and re-establishing it again, and re-index the who library as can be seen above, but neither seems to have any effect.

Please reach out if you need additional information like logs, etc.

Kind regards
Jens

Hi,

I’m encountering the exact same issue as Jens_Hansen1; just did a fresh install on a 873A and I get the exact same message in the log when adding my content folder (shared one) or forcing a rescan of it.

Any idea of what to check as the log file is not very explicit…

Regards.

— Solved by using a network path instead of local one.