Roon doesnt scan a folder

@support
the album from phil Collins " but seriously" was not found by roon.

The album folder was named “…but seriously”, however when I removed the dots and renamed the folder to “but seriously” everything worked as it was supposed to.

I don’t know if it is a known bug or only specific for my setup that was unexpected.

Now I will check my folder hierarchy and try to find if any such folder exist

It is not a bug. It is an intentional restriction. Avoid using special characters in folders and file names.


https://kb.roonlabs.com/FAQ:_Some_of_my_files_aren’t_showing_up_in_Roon

AJ

Thanks for the report – this is a known limitation, as documented here.

We’ve heard of this for albums like …And Justice For All and Recycler, but I’m surprised …But Seriously has never come up! :wink: