Roon doesn't see Streamer or Singxer SU-1

Support
1

Hi there. I have used roon with no issues for several months with the following setup:

Roon core (Windows 10 desktop) --> Asus router --> SOtm 200 ultra --> LKS MH-D004 DAC.

I also own a Sonore ultraRendu, and when I substitute it for the SOtm it works perfectly as well.

Today I purchased a Singxer SU-1 and inserted it after the 200 ultra. When I did that roon no longer saw the 200 ultra as connected over the network. roon also does not see the Singxer SU-1.

I’ve see on the forums that a number of people have gotten the SU-1 to work with both the Sonore and SOtM endpoints, but I can’t figure out how to get roon to see the devices.

I do have the latest USB driver for the Singxer (although I don’t see how this matters because the Singxer is not connected directly to my roon core) and the latest firmware installed.

Any help is much appreciated!

2

Problem partially solved. I forgot I had the SOtM tx-USBultra connected after the 200 ultra. Took the tx-USBultra out of the loop and everything started working (over coax, anyway).

Still interested to hear if anyone has gotten the setup to work with a USB regen in the loop.

Thanks!

3

Do you think you need a Regen upstream of the SU-1? In my experience with Sonore gear and the SU-1, the combination does not let any noticeable upstream artifacts through.

4

I’m not sure. The seller of the SU-1 did not think a USB regen would make much, if any, difference. I figured I’d try it both ways to see whether it did. It might be a moot point, though.