Roon download for all the software is greyed out and won't start a download

[Wayne_Bentley]

Core Machine (Operating system/System info/Roon build number)
I’m going to be using a NUC5i5RYB

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

not an issue

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

not there yet

Description Of Issue

I started a trial subscription and downloaded the Windows version to try. Now I have bought an annual subscription and wanted to download the ROCK core but the download website won’t let me click on any of the download packages. The other links on the page work fine.

[ged_hickman1]

@support looks the ROCK download link is pointing to the information page not the download.

[wizardofoz (Mr Fix It aka The Wiz)]

IIRC you download Rock from the KB pages…been a long time.

[ged_hickman1]

You are right

[noris]

Hi @Wayne_Bentley,

You can download the ROCK image via the Install Guide Page.
Here is a direct link: ROCK Image Download (<-Click-able link).

[Wayne_Bentley]

Great. Got it! Thanks for the pointers. Now I’m just waiting for my M.2 drive to arrive!