Roon Endpoints Not Displaying with Server on Mac Mini (ref#NY98I3)

[Stephen_Buzdugan]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· I see something else

When you try to connect, what screen do you see?

· I see something else

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *WiFi*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *MacOS*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Roon endpoints are not displaying with Roon Server running on a Mac Mini.

Oddly, only one of two endpoints (Cambridge Audio streamer) is showing. The other CA endpoint is not showing.

Also, MacBook Pro running Roon is not showing.

Tried: Redownloading Roon, Restarting Mac mini, re-setting Privacy permissions. None of these have worked.

Describe your network setup

Sky Broadband

[benjamin]

Hey @Stephen_Buzdugan,

Thanks for writing in and sharing your report!

@Stephen_Buzdugan

Please select how you’ve connected your Roon Server to the internet

· Roon Server is connected by WiFi

If you can, always test out setting up a direct ethernet connection to your router - it can help eliminate any potential network-related issues, and ultimately will provide you a better and more stable roon experience.

Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

This is an issue that has been lingering with the recent Mac Sequoia update, we’re hoping Apple pushes a fix with the next Sequoia update (15.4), which should be happening this week.

Let me know if the above helps!

[Stephen_Buzdugan]

Thank you Benjamin!

I had tried switching the permissions on and off, to no effect before.

However, this time, I closed Roon before performing this, and it worked.

My MacBook Pro was still not being recognised as an endpoint, though. I performed the same task on the MBP and everything started working as normal again.

Thanks!

[connor]

Hi @Stephen_Buzdugan,

Restarting RoonServer also re-initiates a network discovery cycle - if this happens again, I recommend toggling the Privacy settings on/off for local network access as usual, and then hitting the “refresh” button (looped arrow) in Roon Settings → Audio.

You can additionally change the Private WiFi Address from “Rotating” to “Fixed” in both Macs’ WiFi Details settings page. This should help retain a connection to RAATServer on these MacOS instances. Thanks!