Roon extremely slow this evening

Support
1

For everything is a first, but tonight Roon is extremely slow. Trying to add an album from Qobuz into my library tkaes 10min and then some.

Music is playing OK, but I suppose music from Qobuz is sent directly to my streamer without going through Roon systems?

As requested by other users, I would be great if Roon would show it’s infrastructure (servers, network, databases, …) performance with a cloured bar going from red (bad performance) into yellow upto green (good performance).
I know and understand it is not fun to provide indication of problems, but I strongly believe your customer satisfaction will raise tremendously by doing so.

Dirk

2

Is the slowness of adding Qobuz albums still happening? I’ve just tried it, and an album was added in under 5 seconds. I’m in the Netherlands (as, I think, are you).

3

Response time has been restored to acceptable values - indeed about 5 seconds now.
Dirk
We are neighbours, I live near Antwerpen - Belgium.

5

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