Roon fails to import iTunes library and recognize network audio gear (ref#YB8PQ0)

[leeponton]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon will not import my i-Tunes library and does not recognize audio gear on my network.

Tell us about your home network

· Xfinity router connected to Eero extenders

[benjamin]

Hey @leeponton,

Thanks for writing in! We’ll need some more information around your Roon setup in order to provide proper assistance.

I’d also give this article a read and see if they help:

Adding Local Tracks Using 'New Folder'

@leeponton

· Xfinity router connected to Eero extenders

While we troubleshoot, I’d consider simfplying yoru network setup, and get your Roon Server + audio devices connected directly to your router, and let me know how things go.

Thank you!

[connor]

Hi @leeponton,

Chiming in here with another note.

Roon relies on the iTunes/Apple Music XML export to read your iTunes library.

You’ll need to generate this XML within iTunes/Apple Music and then place it in a location where Roon can associate it with your library.

Here’s an article outlining the precise steps. We’re here to assist if you have any questions:

iTunes

As for device discovery, please ensure that you’ve toggled Local Network access for Roon in your MacOS System Settings under Privacy & Security → Local Network.

We’ll start there and watch for your reply. Thank you!