Roon fails to launch on ASUS Proart PZ13 with Snapdragon CPU (ref#081TO0)

Support
1

What’s happening?

· My Roon software won't start up

Describe the issue

Hello
I am unable to use roon on my new ASUS proart PZ13.
I have downloaded the latest version of Roon but it does not launch.

Here is some information about my tablet PC:
Snapdragon(R) X Plus - X1P42100 - Qualcomm(R) Oryon(TM) CPU 3.24 GHz

Can you please help resolve the issue, all windows and Asus drivers are up to date as of 28/11/2024.
Thank you

Describe your network setup

The network (mesh wi-fi) is fine as i can use my android phone to manage the control centre without issue. It has been like this for a few years now.

2

Your device doesn’t support the minimum graphics capabilities of OpenGL3 to run Roons UI. It won’t ever work without that ability. It’s either a bad driver or the display just doesn’t support it.

3

And it’s a Snapdragon, presumably a Windows PC. There is no native Roon for Windows-on-ARM and I don’t know if Windows has a sandbox for Intel binaries that use OpenGL.

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