ROON fails to start on Windows, Tried all options

Support
1

Roon Core Machine

Windows.

Networking Gear & Setup Details

All paths are wired Ethernet, 1gpbs.

Connected Audio Devices

Single endpoint is a Cambridge CXN (V2) Series 1, firmware: 022-a-124+a via wired Ethernet network.

Number of Tracks in Library

There are no local track files. All music is streamed from Tidal.
Monitoring of the Windows Music Folder is disabled.

Description of Issue

Hello folks, I’m experience the Roon won’t start issue.

Following the advise within the Forum, I have in this order:

  • Disabled Windows Firewall and attempted to restart Roon
  • Moved the Cache and Database folders and attempted to restart Roon
  • Deleted the Tidal account and attempted to restart Roon
  • Updated the graphic driver to Intel branded and dated 6-1-2022 and attempted to restart Roon
  • Reinstalled Roon, which did enter the install dialog and logged into Tidal but failed to remain loaded.

I have the following files located at this Google Drive:

  • Window snippet of the Graphic Driver
  • Windows System Information window snippet
  • Uploaded Event Log (evtx) output as directed in support post

https://drive.google.com/drive/folders/1avcO0DcUI4dSYLorcWj4esQGpo8Yz5uX?usp=sharing

2

For me, on Win 11, I am finding that Roon seems to work fine - until I sign in to Tidal. Then it simply will not start.

3

Fixed. After performing the above I completely reinstalled Roon server fresh with no user settings and then reinstalled Roon Server and restored from a backup. Removed shared files.

4

Start your own support thread.