Roon fails to start

[Charles_Peeters]

Core Machine (Operating system/System info/Roon build number)

macOS Big Sur

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Experia Box V10 Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Bluesound Node2 connected to modem

Description Of Issue

Roon fails to start up on my Mac. Reinstalled Roon several times, problem still there.
I only see the Roon screen coming up and then it stops.

[Carl]

Hi @Charles_Peeters,

Welcome to the forum, a couple of question whilst waiting for Roon’s support team to follow this up.

• What hardware are your attempting to run Roon on, including what GPU is fitted
• Can you confirm you have download the full version of Roon, and not the headless server version?

[Charles_Peeters]

I’ve downloaded the Roon.dmg drom Roon software downloads. Just as I did the first time when everything worked correctly. The problem occurred also before I did the update to macOS Big Sur.

[nuwriy]

Hello @Charles_Peeters, could you please use the directions found here and send us over a set of logs using a shared Dropbox link.