Roon failure to get network address

Support Nucleus Support
1

Roon Core Machine

Roon OS 1.0
54B203985924

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

My Nucleus core won’t grab an IP address. I’ve verified multiple ports with my laptop and all pick up addresses no issue. I have connected a monitor and keyboard to the device and its stuck on Searching for network address … and never moves past it.

It briefly comes up as a core at 172.17.0.1. I’ve tried connecting my PC directly to it on same subnet without ability to communicate with it.

I can access the BIOS via F2 but don’t see anything that would help.

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Can you reconnect the Nucleus to a monitor via HDMI and a Keyboard via USB?

After this type press ENTER , type resetnetwork and then press ENTER again. This will reset the network settings in case the Nucleus had a static address.

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Ok, that seemed to get it to an address I seem to be able to access! I will post and update once its up and running 100%

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