Roon keeps freezing the Mytek Brooklyn Bridge II often when I use it with an iPad. Seems to be less an issue when Roon is used on my Macbook. The app itself don’t freeze, but I need to restart the Mytek even if other fonctions of the Mytek (phono, bluetooth, etc) works. It’s like if the server crashes...
Is there anyway I can verify if something is corrupted or not working well?
Thank you,
Nicolas
Describe your network setup
I have a main router from our internet provider called Videotron in Canada. The mytek is using wi-fi
Hi @nhamel2,
Thanks for reaching out to us about this issue. I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs. Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.