I’ve purchased a life-time membership for Roon about 3 weeks ago, and since then I have not been able to run Roon without it stopping mid-way through the first song and having the application freeze.
I am using a Netgear Orbi, with the Core on a Synology DS916+.
The endpoint is a Sonore Bridge streaming to a Naim ND5XS, and the Roon remote is my MacBook Pro 15" running an Intel Core i7.
Any help would be really appreciated. As you can imagine, it’s been really frustrating in the last couple of weeks.
You might try enabling IGMP Proxy on your NetGear Orbi.
There is a firmware update that allows this, so be sure you have the latest firmware in your router.
You will see a checkmark for Disable IGMP Proxy. Uncheck it.
There is information on the internet on how to do it.
Scott raises a good point of making sure that IGMP Proxying is disabled on the Orbi router, as we have seen this affect Roon in the past and have mentioned it in our Networking Best Practices Guide.
I would give that a try, and if it doesn’t help I’d also like to request some more information:
Does this issue only occur on your Sonore + Naim zone or are other zones such as “System Output” impacted by this behavior as well?
How often does this issue occur, once a day? More/less often?
Does this behavior only occur for local content, or are both local and streaming content affected?