I have a weird one for you to sort out (hopefully): The latest version of Roon running on Windows seems to have an issue with my laptop's Intel driver (built in graphics card). Synopsis: resizing the windows causes a temporary freeze of the Roon application window whilst moving the cursor. The application seems to do what it's supposed to do, but resizing the window causes Roon to stutter and temporarily freeze. I have removed Roon and reinstalled it with the latest version available on your website, the issue still persists.
To check if the issue is caused by the Intel driver I have assigned Roon to run on my NVIDIA high-performance card and Roon works as expected. But: Even with the Roon application idling in the background, Roon causes a high overall load and load spikes up to 100% on the NVIDIA card which in turn causes the fan in my laptop to ramp up.
Long story short: the NVIDIA card indicates that Roon causes a high load on the graphics card even when it appreas to idle in the background. Can't say if this also triggers the issue with the integrated Intel graphics card, but Roon seems to have a more general, underlying issues.
Hope this helps.
Thx indeed,
Tell us about your home network
· Roon running on a Linux server, Roon application runs on Windows 11 Pro (german), HP zBook professional workstation notebook; laptop is connected to server via LAN (not WLAN)
Thanks for the detailed report — that’s very helpful.
As a first step, could you please make sure that the latest Intel GPU drivers are installed for your system (directly from Intel or your HP support page, not via Windows Update)?
After updating the driver, we’d also like to rule out a broader graphics/driver behavior:
Please try resizing another GPU-accelerated application (for example, a web browser window) while it’s actively rendering content.
Check whether you see similar stuttering or temporary freezes when resizing that window on the Intel GPU.
This comparison will help determine whether the behavior is specific to Roon or related to the Intel graphics driver’s window compositing behavior on your system.
Regarding the NVIDIA GPU usage: assigning Roon to the high-performance GPU can indeed result in higher idle GPU load due to continuous UI rendering, which is expected behavior on discrete GPUs and can cause fan activity.
Let us know:
Your Intel GPU model
The Intel driver version currently installed
Whether the resize behavior also appears in other applications
We’ll take it from there once we have that information.
I have checked both the Intel and the NVIDIA graphics drivers to be their latest versions as per HP’s and NVIDIA’s driver pages.
The Spotify-app runs on the Intel card per default, in which case no issues are to be observed. For testing purposes I have assigned the Spotify-app to the NVIDIA card and resizing/moving its window increases the load to some low two-digit percentage but no spikes up to 100% to be seen. When the app sits idling in the background, the loads drops to more or less 0%. My CAD system behaves similar, so both applications behave consistently.
As concerns your questions:
Intel GPU model: Intel Arc Pro Graphics
Intel driver version currently installed: 32.0.101.7026 (latest as per HP’s drivers page)
Does resize behavior also appear in other applications: No
We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.
