Roon freezes while accessing songs available in Qobuz (ref#7EWCUU)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon will not play songs on an album being played. Roon freezes up. The songs are available (opposed to listed as unavailable). I can use Quboz to access and play the same album and song via Quboz connect on my Cambridge Audio streaming devices.

Tell us about your home network

· Roon Nucleus Server is hard wired (Ethernet cable) to both of my Cambridge Audio devices (Edge NQ; EVO150)

2

Hi @stf4me,

Thanks for getting in touch with us about this.

The issue you’re experiencing is a known one, and it’s currently in the hands of our development team for review.

Unfortunately, there’s no workaround we can provide at the moment as the issue is entirely on our side.

Please stay tuned for updates, and thank you for your understanding.

3

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