Core Machine (Operating system/System info/Roon build number)
MS Surface Pro 7, Windows 10 (current updates), Roon 1.7 build 710
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
MS Surface Dock 1GB Ethernet, Hard Wired CAT5, Netgear Level 3 switches, SYNOLOGY SAN DS918+
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
All Setups use hard wire CAT5 connections to get to the Internet and the audio devices.
Setup 1: MS Surface Pro 7->Roon->Blue Haven USB cable-> Chord Qutest DAC
Setup 2: MS Surface Pro 7->Roon->Pro-Ject S2 Ultra streamer->Blue Haven USB cable->Chord Qutest DAC
Description Of Issue
If I use Roon to play one of my own 192/32 .wav files off of my Synology SAN I get STATIC on both Scenario 1 and 2 above after 1-3 minutes of playing time.
If I use Roon to play Qobuz 192/24 Flac files I get STATIC on both Scenario 1 and 2 above after 1-3 minutes of playing time.
If I close Roon and use the Qobuz application on the MS Surface and play 192/24 Flac files from Qobuz NO STATIC in either setup.
If I close Roon and use the Pro-Ject S2 Ultra application and play 192/32 .wav files off of my Synology SAN NO STATIC in either setup.
If I use JRiver to play 192/32 .wav files from Synology SAN NO STATIC.
If I use Roon to play files that are lower than 192 Khz I get NO STATIC. This includes my own 44.1/32 files. So, 32 bit is not a problem.
It would appear that Roon has issues with 192/24 Flac and 192/32 .wav files; basically any 192 Khz file.
All of these observations are also the exact same using the MS Surface Pro 7 Wireless Connection as well.
A strange observation, when the STATIC STARTS, usually takes about 1-3 minutes, if I start using the mouse on the MS Surface the STATIC STOPS until I stop using the mouse; then it starts again after 1-3 minutes. Both wired and wireless.
Based on other users comments this is an on-going issue that is un-resolved. I am in my trial period and would like to get this resolved before I decide to buy.
I like Roon’s interface and functionality, but this is supposed to be for Audiophiles, and the STATIC is unacceptable.
I have been working in the high tech industry for over 30 years, and have been doing multi track digital recording for 25 years. I am willing to pitch in to help if you are; let me know.