Roon hangs on startup on m1 mac mini running big sur 11.6

i’m using an m1 mac mini as an endpoint. at some point i became unable to start roon – the evil spinning wheel of death & “application not responding”. i’ve tried downloading the latest version of roon, restarting my server, &c. suggestions?

Hey Stevan! Thanks for reaching out and I’m sorry to hear that Roon isn’t responding on your Mac Mini.

Just so we have a better idea of where to start troubleshooting, would you mind filling out our support template? Having the extra context about your setup would be a big help. :pray:


Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM)

Networking Gear & Setup Details

Your networking gear (model of routers/switches) and if on WiFi/Ethernet

Connected Audio Devices

Specify what audio devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”

hi kevin

i should note a few things: roon used to open properly on the m1 mini. i’m running it without any problems on several other macs. the core resides on a salk streamplayer III SE. for the rest, see below:

On Oct 22, 2021, at 1:16 PM, kevin via Roon Labs Community community@roonlabs.com wrote:

kevin Roon Staff         

October 22
Hey Stevan! Thanks for reaching out and I’m sorry to hear that Roon isn’t responding on your Mac Mini.

Just so we have a better idea of where to start troubleshooting, would you mind filling out our support template? Having the extra context about your setup would be a big help.

Roon Core Machine

salk streamplayer III SE

Include your operating system and machine info (Model, CPU, RAM)

$ cat /etc/*-release
NAME=“Arch Linux”
PRETTY_NAME=“Arch Linux”
ID=arch
BUILD_ID=rolling
ANSI_COLOR=“38;2;23;147;209”
HOME_URL=“https://archlinux.org/
DOCUMENTATION_URL=“https://wiki.archlinux.org/
SUPPORT_URL=“https://bbs.archlinux.org/
BUG_REPORT_URL=“https://bugs.archlinux.org/
LOGO=archlinux

grep MemTotal /proc/meminfo
MemTotal: 16252272 kB

lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Address sizes: 39 bits physical, 48 bits virtual
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Vendor ID: GenuineIntel
Model name: Genuine Intel(R) CPU 0000 @ 2.40GHz
CPU family: 6
Model: 94
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
Stepping: 8
CPU max MHz: 3000.0000
CPU min MHz: 800.0000
BogoMIPS: 4801.00
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca
cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht
tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art ar
ch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc
cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl smx
est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_
2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm
abm 3dnowprefetch cpuid_fault invpcid_single pti fsgsbas
e tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mp
x rdseed adx smap clflushopt intel_pt xsaveopt xsavec xg
etbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_
act_window hwp_epp
Caches (sum of all):
L1d: 128 KiB (4 instances)
L1i: 128 KiB (4 instances)
L2: 1 MiB (4 instances)
L3: 8 MiB (1 instance)
NUMA:
NUMA node(s): 1
NUMA node0 CPU(s): 0-7
Vulnerabilities:
Itlb multihit: KVM: Mitigation: VMX unsupported
L1tf: Mitigation; PTE Inversion
Mds: Vulnerable: Clear CPU buffers attempted, no microcode; S
MT vulnerable
Meltdown: Mitigation; PTI
Spec store bypass: Vulnerable
Spectre v1: Mitigation; usercopy/swapgs barriers and __user pointer
sanitization
Spectre v2: Mitigation; Full generic retpoline, STIBP disabled, RSB
filling
Srbds: Vulnerable: No microcode
Tsx async abort: Vulnerable: Clear CPU buffers attempted, no microcode; S
MT vulnerable

Networking Gear & Setup Details

ethernet connection to the server

Your networking gear (model of routers/switches) and if on WiFi/Ethernet

wifi to the mac mini

Connected Audio Devices

schiit ygdrasil dac, benchmark 3b dac, spread spectrum ambrosia 2000 2nd edition preamp, ampzilla 2000 2nd edition amplifiers.

Specify what audio devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.)

usb from streamplayer to dacs.

Number of Tracks in Library

about 3.5tb - i don’t see how to get a track# count.

Tell us how large your music library is, eg. “30,000 tracks”

8700 albums (includes quite a few multi-disk albums)