PC is a Lenovo T530 Laptop with 8 GB memory, I7 processor, 1TB hard disk, 16GB SSD running Sandisk Cache.
System is Windows 10 Pro Ver 1511 with latest updates.
Roon trial downloaded today - can’t get to Roon help screen to find out version.
When I start up Roon I receive a popup message saying that " Roon has stopped working " and windows will close
System is otherwise fully functional and runs JR Media Ctr ver 21 fine.
Sorry for troubles, it sounds like your laptop is using Intel HD 4000 and NVIDIA ® NVS 5400m. We’ve already seen similar reports, the reason of the crashes was a video driver.
Would you mind trying to install this driver and let us know how it goes?
Vova - Thanks for the quick response !
I updated my Intel Display driver & it did not fix the problem.
I did get Roon to work by changing the Program launch Compatibility settings to Vista SP2 & administer mode.
I tried all the other modes & administer alone and they didn’t work.
I’m not sure what the ramifications of running in this mode are or why this should be required.
In addition when Roon starts up I receive a message " Screen resolution is too small - Maximize or run Full Screen "
It continues when I use Full Screen and it seems to work fine .
The display is set to 1600 X 900 and the requirement is listed as 1440 X 900 - why am I receiving this msg ?
Hey @George_Walsh – sorry for the slow response here. Did you figure this out, or still having compatibility issues?
Let me know and we can take another look, ok? Thanks!
I checked the scaling and it was set for 150%.
I reduced it to 100% and it has fixed the message problem. - Thank You !
The change also allowed me to change my compatability settings from Vista SP2 to Windows 8 and remove the
administrator requirement - A very definate improvement !!
I installed a control copy on another Windows 10 Ver 1511 PC and it doesn’t require any compatability settings to start up. Do you have any suggestions for removing the Win 8 compatability requirement on the music library ?
Thank You !