When adding an album to my library on TIDAL that is playing, using my iPad, the “+” button spins to show it’s adding, but it never resolves. The album has been added (I can check that by launching Roon on my iPhone), but I can’t favorite tracks on the iPad because as far as the iPad is concerned, it hasn’t added. Quitting and relaunching solves it. But I have observed this several times. Is it a known bug? Any solution? Many thanks!
Thanks for taking the time to write in, and welcome to the community! We’re excited to have you here and excited to help. I do apologize that its an issue that prompted your initial post, though!
To confirm, you are only seeing this hanging issue while using your iPad as a Roon remote, not other remotes or from your core machine, and you only see this happening while using Tidal?
Have you tried logging out, restarting roon, and logging back into your Tidal account from the iPad? If the issue persists, please try completely uninstalling Roon, restarting the device, and re-installing Roon on your iPad.
In the meantime, if you can, please grab a few timestamps of when this issue occurs, and I can have our team take a deeper look into your account.
So far only spotting this on the iPad app. A restart fixes it. Was just making you aware it is a glitch. Not really got the time for deep investigation myself, unfortunately!
