For the last week when I have tried to open Roon it hangs. This is preceded by a screen asking if I want to start a trial or login. I am running Roon on a MacMini running OS26.5. The Roon server is on this machine. I have deleted and reinstalled Roon as well as changing the names of the various Roon libraries. Roon was working fine a couple of weeks ago. Here are a couple of screenshots. I can’t insert the latest logifle. Thanks
What happens when you click on unauthorise?
Roon sometimes gets “confused” to Servers.
Dont worry about any warning messages.
Hi @katzmammal
Please don’t post directly in Support.
If @AceRimmer’s good advice does not help then …
Instead, please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.
Your responses will create a ticket in Roon Lab’s support tracking system and auto-generate a Community thread in the appropriate section.
Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.
Thank you.
Hi, AceRimmer’s advice fixed the problem. Many thanks to both of you.