Roon has lost connection to NAS

[Don_Mackenzie]

Core Machine (Operating system/System info/Roon build number)

iMac (27 inch) late 2013 with macOS High Sierra / Roon version 1.7 (build 571)stable

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Synology NAS connected via ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

iMac

Description Of Issue

have lost connection to the Synology NAS via Roon. the connection has been working fine for sometime. I can axes the music files that I am trying to gain access to via the iMac using another media program, but as instated below the network connection through Roon is disconnected

Please assist

Regards Don

[Sammie]

I recommend deleting the folder/link and creating a new link/folder to the NAS.

Make sure you are mounting the NAS folder using SMB and then entering the login in credentials for the NAS.

Here is Roon how-to guide:

https://kb.roonlabs.com/FAQ:_How_do_I_import_music%3F#:~:text=Adding%20music%20from%20a%20NAS,Your%20username%20(if%20required)

[dylan (Dylan Caudill)]

Hi @Don_Mackenzie,

Was there any change to your setup around the time this started occurring?

Can you give your Core machine and NAS a reboot and let us know if that helps?

[nuwriy]

Hello @Don_Mackenzie, and welcome to the community! Please let us know if you’re still having issues, thanks!