Roon have problems to identify an album

I have bought an album from Qobuz:


It was not identified. I’ve tried to do it on roon. The result was:

If I write the artist and title manually and click on search, is the answer “please check you internet and try it again”
Do you have any idea, what the problem is?

Thanks a lot.
Sadhana

Qobuz metadata can be a bit iffy at times. But have you tried telling Roon to use the files metadata. It might be that this release isn’t in Roons metadata services, classical is known to be lacking in these.

Thanks for your reply. I use the metadata from the file, but I was surprised that there is no information in the textfields "artist"and “album”. Normally I can see these informations.

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