Roon Home Screen issue

Core Machine

Roon Nucleus

Network Details

Ethernet into Nucleus

Audio Devices

Cambridge audio CXNV2
KEF LSX

Library Size

Mainly streaming via Tidal

Description of Issue

Roon Home Screen - Roon icon keeps searching under ‘Genres for you’ and does not progress. Been having this issue since 4pm Sydney time. It is now 7 so the the last 3 hours or so.


A post was split to a new topic: Slow loading of page content

Hi @ADITH_MOHAN

Are you seeing similar issues on any other pages?

If you give your Nucleus a reboot is there any change?

Hi @dylan

No issues on other pages. Radio still glitchy and dropping out from time to time briefly with the usual error messages. Reboot didn’t help unfortunately. Screenshot from 6:15 AM Sydney time

Update : @dylan - noted issues with the album page as mentioned on the linked thread

@Dylan have you guys had a chance to look into this. It is a continuing issue but across multiple pages. Home, Album, artist etc. Essentially data simply does not load consistently. At times it will do after a lag and others the Roon logo runs on without progressing. Would appreciate some #support

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