Roon I/O error and Library issues

Support
1

Core Machine (Operating system/System info/Roon build number)
HP ML350P Server with 24 CPUs, 32G of RAM running RHAT 7
Disk Managed with LVM -TBs of space in RAID 5 configuration

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
1GE wired
Google Wiresless Network

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Lots of Devices, NA for this case

Description Of Issue
Unable to play music files (FLAC) from the FLAC directory.

Music Location /media/share/Music

/media/share/Music/FLAC - Nothing works here
/media/share/Music/FLAC_B - all files work here
/media/share/Music/DSD MUSIC - All files work here

The mount is: /media/share

  • Moving/copying files out of FLAC works from O/S as well as from SAMBA share
  • Deleting files from FLAC cause a rescan but items remain in catalog (roon db)

ERROR from LOGS

06/30 13:30:40 Info: [stats] 8492mb Virtual, 2385mb Physical, 603mb Managed, 0 Handles, 83 Threads
06/30 13:30:46 Trace: [zone Portable] Playing 12 Items
06/30 13:30:46 Trace: [zone Portable] Selecting Source state=Stopped
06/30 13:30:46 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Paused
06/30 13:30:46 Trace: [Portable] [zoneplayer/sonos] State transition Paused => Disconnected
06/30 13:30:46 Trace: [zone Portable] Playing TransportItem
06/30 13:30:46 Trace: [zone Portable] Selecting Source state=Stopped
06/30 13:30:46 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected
06/30 13:30:46 Trace: [zone Portable] queue got oversized. trimming 12 items from start
06/30 13:30:46 Debug: [zone Portable] Remove(12 items, for_replace=False)
06/30 13:30:46 Info: after removeall ordered count 5000 shuffle count 5000
06/30 13:30:46 Trace: [Portable] [Lossless, 16/44 FLAC => 16/44] [100% buf] [LOADING @ 0:00] Wake Me Up [Radio Edit] - Avicii
06/30 13:30:46 Trace: [musicpowerstate] music is playing, preventing idle sleep
06/30 13:30:46 Info: [Portable] [zoneplayer] Playing: /root/Music/FLAC/Avicii/True/01 - Wake Me Up.flac
06/30 13:30:46 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected
06/30 13:30:46 Info: [Portable] [zoneplayer] Queueing: /root/Music/FLAC/Avicii/True/06 - Liar Liar.flac
06/30 13:30:46 Error: [zoneplayer] Unexpected Failure While Opening Sound: /root/Music/FLAC/Avicii/True/01 - Wake Me Up.flac: System.Exception: failed to open location '/root/Music/FLAC/Avicii/True/01 - Wake Me Up.flac': IoFailure
at Sooloos.Audio.MediaDecoderAudioSignal..ctor (System.String location, Sooloos.Media.CacheHints cachehints) [0x00085] in <165f4930272d489ba2462721e8d49a7f>:0 
at Sooloos.Broker.Transport.AudioSignalFactory+<>c__DisplayClass0_0.<Create>b__0 (Sooloos.CallingThread cx) [0x00273] in <5ed9ab2915684a1ca1d9d54b789bb67d>:0 
06/30 13:30:46 Info: [Portable] [zoneplayer] Open Result (Playing):Result[Status=UnexpectedError]
06/30 13:30:46 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected
06/30 13:30:46 Error: [zoneplayer] Unexpected Failure While Opening Sound: /root/Music/FLAC/Avicii/True/06 - Liar Liar.flac: System.Exception: failed to open location '/root/Music/FLAC/Avicii/True/06 - Liar Liar.flac': IoFailure
4

Here us one from the same folder that works. Here are the logs

06/30 14:26:14 Trace: [broker/accounts] [heartbeat] now=6/30/2020 7:31:36 PM nextauthrefresh=6/30/2020 7:33:09 PM nextmachineallocate=6/30/2020 9:31:36 PM

06/30 14:26:15 Info: [library] saved recent ProfileId=923c57eb-38a2-44d8-893f-5516d00f2f77 Time=6/30/2020 7:31:37 PM DataType=album Type=play MetadataId=857721 ContentId=1375535 LibraryId=1375535

06/30 14:26:15 Debug: [history] loading recent history for 923c57eb-38a2-44d8-893f-5516d00f2f77

06/30 14:26:15 Trace: [zone Portable] Playing 15 Items

06/30 14:26:15 Trace: [zone Portable] Selecting Source state=Paused

06/30 14:26:15 Trace: [zone Portable] Playing TransportItem

06/30 14:26:15 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected

06/30 14:26:15 Trace: [zone Portable] Selecting Source state=Stopped

06/30 14:26:15 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected

06/30 14:26:15 Trace: [Portable] [Lossless, 16/44 FLAC => 16/44] [100% buf] [LOADING @ 0:00] In the Dark - Billy Squier

06/30 14:26:15 Trace: [musicpowerstate] music is playing, preventing idle sleep

06/30 14:26:16 Info: [stats] 8521mb Virtual, 2410mb Physical, 663mb Managed, 0 Handles, 78 Threads

06/30 14:26:16 Trace: [history] recent history loaded in 1130ms

06/30 14:26:17 Trace: updated recents in 1456ms

06/30 14:26:17 Trace: updated recents in 259ms

06/30 14:26:17 Trace: updated recents in 259ms

06/30 14:26:17 Trace: updated recents in 138ms

06/30 14:26:18 Trace: [dbperf] flush 0 bytes, 0 ops in 120 ms (cumulative 640839044 bytes, 652233 ops in 648811 ms)

06/30 14:26:18 Trace: [dbperf] flush 0 bytes, 0 ops in 2 ms (cumulative 640839044 bytes, 652233 ops in 648813 ms)

06/30 14:26:18 Info: [Portable] [zoneplayer] Playing: /media/share/Music/FLAC/Billy Squier/16 Strokes The Best Of Billy Squier (1995)[/02.In The Dark.flac

06/30 14:26:18 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected

06/30 14:26:18 Info: [Portable] [zoneplayer] Queueing: /media/share/Music/FLAC/Billy Squier/16 Strokes The Best Of Billy Squier (1995)[/11.Don’t Say You Love Me.flac

06/30 14:26:18 Trace: [dbperf] flush 0 bytes, 0 ops in 1 ms (cumulative 640839044 bytes, 652233 ops in 648814 ms)

06/30 14:26:18 Info: [Portable] [zoneplayer] Open Result (Playing):Result[Status=Success]

06/30 14:26:18 Trace: [Portable] [zoneplayer/sonos] endstream, zp state: Disconnected

06/30 14:26:18 Info: [Portable] [zoneplayer] Starting playback

06/30 14:26:18 Trace: [Portable] [zoneplayer/sonos] backend StartStream 1, bytesperframe: 4, channels: 2, samplerate: 44100, bits per sample: 16, seq: 6, thread

06/30 14:26:18 Trace: [prebuffer] ready 149940/441000 (34%) @ 0/250 sec

06/30 14:26:18 Trace: [Portable] [zoneplayer/sonos] State transition Disconnected => WaitForStatus

06/30 14:26:18 Trace: [Portable] [zoneplayer/sonos] groupandplay start, seq: 6, _seq: 6

06/30 14:26:18 Trace: [client/sonos] seturiasync start, device: uuid:RINCON_B8E9373BF70201400, uri: http://192.168.86.29:9105/119803a7bca54d54ada40b21ce626203/Roondd38a22290f946c9a91926dae3e52b8f.flac

NOTICE HOW THE LOCATION DOES NOT START WITH /root

5

Hello @Troy_Reece, and thanks for the information! Are you able to play those FLAC files from another application? Do they work in Roon if you move one of them to the working “DSD Music” folder or somewhere else?

6

Files are fine, access is fine. I tested them using another program. I am not understanding why files begin with /root.

I ended up disabling the “MUSIC FOLDER” in the storage section and things started working. For some reason I cannot remove it. I remember that I restored the database from a previous roon core running on a mac. I think this is why the “music folder” is there.

7

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