I’ve been back to Roon for some time now, and I don’t remember having to identify myself every time I launch the Roon application from an iPad Pro.
it asks me to identify myself each time with the account linked to the Roon subscription???
thank you for your reply
Jean-Luc
This shouldn’t be necessary. What did change a while ago, however, was that SSO (single sign-on) was implemented to simplify log-in across several devices. Technically, this means that sign-on is now being done through the device’s web browser and thus can be affected by browser settings, cookies, and similar:
If turning off content blockers doesn’t help, try deleting any Roon cookies.
Hello
yes I always encounter the same problem with Roon application every time I leave it and I enter it whether on
it is not browser related either on Safari or Chrome idem, in the Roon app in settings everything is OK
launch Roon on Ipad IOS
Thank you for your reply
Jean-Luc 
As mentioned, this is usually caused by content blockers and/or cookie blockers. This post explains in more detail how the log-in works and what to do if it doesn’t. (It says ARC but is the same for the regular Roon control app):
If this doesn’t help, you would be best off by opening a support ticket. Click here → Support and then click the big Get Help button.
(This current topic here is in the user discussion section of the forum, which isn’t being monitored by the official support staff)
