Roon incompatible with Windows 10 build 19045.6466 (ref#VNGXC6)

[canadane68]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon just stopped working - Error: Device is not compatible with Roon 2.0. No system changes made. Win 10, build 19045.6466, 64bit os and cpu

Tell us about your home network

· bitdefender vpn, smartrg modem, dsl connection

[Rugby (aka Daniel or Big Dan)]

The first thing I would suggest is to Check to make sure you don’t have compatibility modes set.

right-click on your desktop ROON app icon. And then, click on Properties; under the Compatibility mode, see if it is enabled, if it is, disable it.

[benjamin]

Hi @canadane68,

Thanks for writing in! @Rugby is spot on with next steps in troubleshooting - this often solves it.

We’ll be back around first thing Monday, thank you!