Core Machine (Operating system/System info/Roon build number)
Ubuntu 19.04, 32GB ram, AMD Ryzen, Roon 1.8 (build 783)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Rogers WiFi modem (not sure which), Core is connected to ethernet, clients on wifi
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
directly from macbook speakers
Description Of Issue
For the past couple of weeks there have been extended periods where Roon will not connect to Tidal, even though I can log in and use the tidal client without issue. This has never happened before 1.8, unfortunately, though that of course may be coincidental. Not sure what else to say - this issue seems to be somewhat widespread, but I would like someone to address it to me, as I have been a roon customer for several years and so far have been quite happy with it…
I wish we would have had a chance to get back to you sooner. Much sooner. I am sorry about the delay
Are you still experiencing issues with using Roon + TIDAL? Around the time you’ve created this post, there might have been some issues with streaming from TIDAL.
Please, let us know
It had gone away for some time. Sorry for not responding (I don’t have notifications set up).
Anyway, today the problem has returned. I am getting really tired of this. I wish Roon had had monthly subscription pricing back when I purchased the lifetime subscription because I would at least have cancelled it by now.