Roon IOS crashes constantly

Core Machine (Operating system/System info/Roon build number)

MacOS 10.14.6
Mac mini (Late 2014) 1.4Ghz Intel i5 4GB memory
Roon 1.7 (build 5.3.7)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Verizon router and wifi extender, cisco switch

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Bluesound Node 2i, (3) Pulse flex
Wifi all

Description Of Issue

Roon IOS app crashes constantly. In the middle of different tasks, including browsing albums, selecting an album, playing a track - the app shuts down completely and iphone returns to home screen.

iPhone 11 Pro 512 GB
IOS 13.4.1
Roon 1.7 (build 536)

Hello @Soundgeneration,

We are investigating reports of crashes on iOS devices. Could you provide some more details on your networking setup and a few other details?

  1. Model of Verizon router and extender.
  2. Is the switched managed or unmanaged?
  3. Does the app crash when the phone is in airplane mode?
  4. Does the app stop crashing after rebooting the iPhone?


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