My issue is getting Roon or Roon Essentials to connect to the Core (Windows 10)
I can access Roon(music) through Yamaha receiver via endpoint (ethernet) however Roon app cannot connect with the core. I have made progress. On the Core machine, the endpoint shows up and plays music in both locations.
Thank you for the prompt reply. I have attached the requested information.
• Version 1.5
• Windows 10 Pro Version 1709 - 64 bit -OS build 16299.492
• Name: User-PC (custom build) AMD FX ™ -8350 eight Core Processor 4.00 GHz, 32.0 GD (RAM)
• Storage: Synology NAS
• Connection- NAD USB Audio 2.0
• Collection: 3,045 Flac music recordings (CR and Flac downloads)
• Mac devices cannot connect to as remote to Core. I have tried iPhone X, iPad Pro and Macbook Air.
• Mediacom internet 2 gig
• Aris Surf Board S8200 Modem 3.1
• Netgear Nighthawk x4 Ultimate Gaming Router-Ac2350 4X4 MU-MIMO Dual Band Router
• Netgear Nighthawk S 800 Advanced 8 port Gigibit Ethernet Switch ( at remote system downstairs via in wall cat 5 from router)
• Sonic Build SN_rpl_hifiberry_digi
• Flac Music files from WAV files and Flac downloads
• Tida n/a
• Sonic Build SN_rpl_hifiberry_digi into Yamaha CX-A5100 AV Preamplifier
“Is the iPad remote the only device that can not connect? Do you have any other devices that you can use as remotes to test the connection?”
• No, all Mac devices: iPad, iPhone 10, Macbook Air
“Is the iPad on the same network as the Core machine (not a guest network or anything like that)?”
“Have you tried power cycling your Core machine, networking hardware, and iPad?”
“Have you tried reinstalling the remote application on the iPad?”
Since disabling the firewall didn’t make a difference, and there is not firewall active, let’s look at some other options.
Have there been any changes to your setup recently that may be contributing to this behavior? Any new networking hardware, or software that uses the network (like VoIP or VPN)? This was all working for you previously, correct?
A good data point would be connecting the MacBook via Ethernet to the network. If it works, that would may point to WiFi issues. If it doesn’t work with Ethernet, that will at least rule out that possibility.
Thanks for your patience while we troubleshoot this, George! It’s greatly appreciated.
Yes. The Netgear and Aris is all new in the last several months. I had Apple Extreme. Problem is it did not work then or at least I was unaware on how to trouble shoot for 2 years. I am much closer today.
I have a macbook pro that I could hook up via ethernet. I would have to disconnect the ethernet to the endpoint however. Do not have another port.
Gotcha, thanks @George_Burrows. Sorry to hear you’ve been having this issue for a while, but I’m happy to help get it resolved for you!
Often when troubleshooting it helps to simplify your setup and then add things in piece by piece until you find where the problem is stemming from. In this case, it might be worth trying to simplify things by connecting your Core directly to the router, passing by the switch.
We have seen similar issues stem from the use of the configuration of managed switches. While the switch you’re using isn’t a managed switch, it looks like it may have some similar features. If the remotes can connect when the Core is not connected to the switch, then we know to look into the settings on the switch.
This would certainly be a good test as well, if you’re able to do it. You wouldn’t need to leave it this way and could reconnect the endpoint after the test, but this would allow us to know whether or not the problem is specific to WiFi or not.
Another thing that you can look into — Are all the mentioned devices, in the same IP range? An app like FING will scan your network for devices it can see. If you can’t see the Core machine while using Fing on one of the remotes, that would let us know that there are networking troubles to look into.
I have a Windows X machine in my outside studio. I have Roon installed. It connected immediately to the ethernet core. Added a new zone to play through the default audio - Altec 2.1 audio system. It is on the same wi-fi network I was trying with the mac devices. Is this a shaking hands Apple to Netgear issue?
I mentioned the Fing app in my earlier post, and I think that may be a good idea to try here. Fing will scan the network for devices it can see. If it cannot see the Core machine then I think we would have a good idea of what to try next.