Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
ethernet - data stored on synology 915+
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
windows pc / sonos
Description Of Issue
some cd’s out of double cds are being ignored in library - ive tried converting to different formats, renaming files etc - happy to share sample CD which i am having no luck with
I first converted the first CD, then created and labeled the folders for the CD and moved the files into the folder of the respective CD. Then the next CD in the same main folder convertiert and pushed into the respective subfolder, etc. For me, Roon has always worked since everything in all folders with number of the respective CDs always. I have also had the problem that my Trigon Exxceed while ripping in the audio server some ribbons had ribbed but they were not to be found at all.
oddly if take the files out of the sub folders - d1, d2, d3 it picks up all the cd’s which means they must be tagged OK - just roon has a fault with being able to manage subfolders - not a problem with any other software I’ve used
I suspect that if you had your subfolders labelled as the KB article suggests (CD1, CD2, CD3, etc.) instead of d1, d2, d3 etc. all would have been well.
I don’t want to do a load of work restrucuring all my folders. The tags in the files are correct. It is a pretty basic coding exercise for roon server to analyse the folders and the sub folders. It’s disappointing that this isn’t fixed in development
are these issues being addressed by roons development team - what information do i need to provide for support to look into this problem?