Roon is not finding songs in my library

Support
1

I have multi level setup for my music

MyMusic folder

  • Band name
    – titles
  • Xbox
    • Purchased
      • band name
        titles

Roon only finds the top level albums and titles (under band name). Non of the Xbox purchased songs. I tried pointing directly to the Purchased folder with no success.

Please help

thx
– WW

2

What format are the XBox titles?

3

WMA by any chance? Roon does not support that format.

4

Yep that is the reason. No WMA support? You must be kidding me…

5

WMA is an proprietary format and is effectively obsolete and has been overtaken by other formats. Just convert them to FLAC and move on

6

Luckily I also got JRiver and its easy conversion feature. If JRiver can support WMA, I am surprised that Roon cannot (proprietary or not).

Thx for the hints.
– WW

7

WW, You shouldn’t be surprised. Roon’s scarcest resource is time. “We support WMA” won’t win new customers as well as, say, “we support MQA”.