Thank you for the continued feedback @Joselito_Tagarao and more importantly, thank you for your patience here. Both are very appreciated!
Continuing forward, I spoked about this support issue you raised with Mike this morning and asked our tech team if they could try and reproduce this behavior you are reporting with your setup. Our techs just got back to me and said they were unable to reproduce this behavior where Roon is preventing WIn10 to go to sleep even when no music is being played.
In light of this observation, may I very kindly ask you to please provide me with the following:
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Please provide a brief but accurate description of your current setup using this link as a guide.
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Please outline the steps you are taking (procedurally speaking) that trigger this behavior with your setup. The more detail you can provide, the better
-Eric