Roon is stuck at the initial loading screen, won't open

Support
#1

Core Machine (Operating system/System info/Roon build number)

Desktop with Windows 10 Home, Intel® Core i7-4790 CPU @ 3.60GHz 3.70 GHz
16.0 GB RAM, Roon Build 537

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

I doubt this is relevant but it’s a Wi-Fi network

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

HDMI, but not relevant probably

Description Of Issue

This only happens on one particular computer, where my core is located. Rebooting the computer doesn’t fix the issue. It just started yesterday.

#2

Can you provide details of the graphic card…also have you tried the 32bit roon install to see if that helps, it can help with intel hd graphics issues

#3

It’s an NVIDIA GeForce GTX 745.

#4

and installing the 32bit version hasn’t helped

#7

Hello @John_Stookey, are the drivers for your graphics card up to date? I take it Roon was working as intended on that core until this issue. How long has Roon been working on that machine?

#8

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