ROON keeps crashing via USB

Support
1

Hi,

Using a macbook pro with the latest ROON version 1.8 (build 783) with a very stable wifi connection.
Want to report that since the latest updates (maybe 1.8 version) the connection via USB keeps crashing after just 30 seconds of just one music. Unusable.
Have tried to use a network cable but the problem persists.
What’s strange is that the music keeps playing but has no sound whatsoever.
DAC is an Ayon S10 mk2 and in the chain is also a sotm tXUSB ultra.
Using the DAC with it’s inbuilt streamer plays with no problems at all.
Appreciate any feedback.
Thanks.

2

Hello @Vitor_Teixeira ,

Sincere apologies for the delay! Our team’s queue is longer than typical at the moment, but we’re working to get back to everyone as quickly as we can.

Can you please provide some more details regarding your setup? What Operating System is the Core using? Do other zones except for the Ayon work as expected? Have you tried a different USB cable/port?