Roon Core Machine
|Processor|Intel(R) Core™ i5-9500 CPU @ 3.00GHz 3.00 GHz|
|Installed RAM|16.0 GB (15.8 GB usable)|
|System type|64-bit operating system, x64-based processor|
|Edition|Windows 11 Home|
|Version|21H2|
|Installed on|5/02/2022|
|OS build|22000.613|
|Experience|Windows Feature Experience Pack 1000.22000.613.0|
Networking Gear & Setup Details
Roon Core connected by ethernet to
|Gateway Make Model|Arcadyan LH1000|
|Firmware Number|0.15.16r|
Connected Audio Devices
USB device connected to PC on which Roon Core is installed: Line6 UX1
Other endpoints:
Lyndorf TDAI-1120 connected by ethernet
Squeezebox3 connected by ethernet
Number of Tracks in Library
40,000 tracks
Description of Issue
Roon Core is intermittently crashing on Windows 11 PC. Crashes appear to be caused by either switching from another application to Roon on the W11 PC or by waking the PC from sleep, either from a WOL command or from a connected USB device (mouse, keyboard). This is not happening consistently.
Windows Event Tracker is capturing errors and generating reports. Here are a few of the errors and I can upload reports or Roon logs if needed.
Faulting application name: Roon.exe, version: 1.0.0.0, time stamp: 0x624fe354
Faulting module name: clr.dll, version: 4.8.4470.0, time stamp: 0x61b72dcc
Exception code: 0xc00000fd
Fault offset: 0x000000000000b334
Faulting process ID: 0x45b8
Faulting application start time: 0x01d85517b8de7da6
Faulting application path: C:\Users\Brad McSwain\AppData\Local\Roon\Application\Roon.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report ID: 1f7d2cbe-16af-487a-becc-f5160b8f85d0
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Roon.exe, version: 1.0.0.0, time stamp: 0x624fe354
Faulting module name: ig9icd64.dll, version: 27.20.100.8682, time stamp: 0x5f535515
Exception code: 0xc000041d
Fault offset: 0x00000000009c1973
Faulting process ID: 0x3a48
Faulting application start time: 0x01d85474a72fe9e8
Faulting application path: C:\Users\Brad McSwain\AppData\Local\Roon\Application\Roon.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\ig9icd64.dll
Report ID: 00dcce7d-e4d7-4502-a231-6d3798402f7e
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Roon.exe, version: 1.0.0.0, time stamp: 0x624fe354
Faulting module name: ig9icd64.dll, version: 27.20.100.8682, time stamp: 0x5f535515
Exception code: 0xc0000005
Fault offset: 0x00000000009c1973
Faulting process ID: 0x3a48
Faulting application start time: 0x01d85474a72fe9e8
Faulting application path: C:\Users\Brad McSwain\AppData\Local\Roon\Application\Roon.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\ig9icd64.dll
Report ID: 378b81e0-0f45-4532-bbb1-870e1704722b
Faulting package full name:
Faulting package-relative application ID:
Application: Roon.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at System.Runtime.InteropServices.Marshal.ReadInt32(IntPtr, Int32)
at Roon.WindowsDriveDetector.WndProc(System.Windows.Forms.Message ByRef)
at WinUtils.WindowHelper+WndProcDelegate.Invoke(System.Windows.Forms.Message ByRef)
at WinUtils.WindowHelper+<>c.<_HookWindow>b__18_0(IntPtr, Int32, Int32, Int32)
Faulting application name: Roon.exe, version: 1.0.0.0, time stamp: 0x624fe354
Faulting module name: clr.dll, version: 4.8.4470.0, time stamp: 0x61b72dcc
Exception code: 0xc00000fd
Fault offset: 0x000000000000b334
Faulting process ID: 0x2624
Faulting application start time: 0x01d84f97581e137e
Faulting application path: C:\Users\Brad McSwain\AppData\Local\Roon\Application\Roon.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report ID: b1a45052-c3c9-44c7-9525-e9efacd3cd24
Faulting package full name:
Faulting package-relative application ID: