Roon keeps shutting down

Kyung Jung Min wrote;
I installed the trial version 2 days ago
but It continuously have shut down every 15 minutes(approximately)
and I have had to reopen it until now.
Do you have any advice to solve this problem?
My plan is to be a lifetime member but am not sure 100% caused from this matter.
Please help me as soon as possible.

Flagging @support

Hi @kYUNG_JUNG_MIN,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.