Roon lagging on Nucleus Rev B during browsing (ref#51LKT5)

[Julien_Monguillot]

What app are you having the slowness issue with?

· Roon

What kind of performance/speed issue are you experiencing?

· The app takes a long time to respond to commands

Please try to reboot your Roon Server

· No, the issue is still the same even immediately after a reboot

Please try to reboot your networking gear (Router/Switches/etc.)

· No, the issue is still the same even after a reboot

Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?

· No, the issue is still the same

Does the issue happen on multiple Roon Remotes (controllers) or just one?

· Issue happens on multiple remotes

Router Domain Name System (DNS) change

· I don't know how to do this

What is the operating system of your Roon Server host machine?

· Nucleus

Which model Nucleus do you have?

· Nucleus Rev B

Timestamp of issue occurrences

· Pretty much every day

Describe the issue

I have a Nucleus Rev B with no internal storage and primarily use Tidal. I have a solid 1G connection at home.
I generally find that Roon is quite laggy, and maybe even more so in the last few months - not sure if this is due to latest releases that are becoming too taxing for my Roon server or some other reasons?
I'd love to find a way to dig into why things aren't super snappy
What would be the best setup to have a very snappy/no-lag Roon?
To be clear, what I am referring to here is lag when I am browsing the app, clicking on an album can take anywhere from 5 to 30 seconds to load the page.
I love browsing around the app but this "lagginess" really affects my user experience.

Describe your network setup

Wired connection to a router extender

[benjamin]

Hey @Julien_Monguillot,

Thanks for writing in and sharing your report - it’s good to see you on the community again!

@Julien_Monguillot

Wired connection to a router extender

As a first step, and while we continue to troubleshoot, could you please temporarily move your Nucleus so it has a direct ethernet connection to your primary router?

From there, we’ll be able to request a diagnostic report from your Roon Server to inspect further, which may give us better insight around your sluggish performance.

We’ll be on standby for your reply!

[Julien_Monguillot]

Hi Benjamin and thanks for the suggestion but I already ruled this out by 1) checking connectivity using the same port and cable from the router extender and everything checks out and 2) nothing has changed on the config since the early days of setting up the Nucleus.

[noris]

Hello @Julien_Monguillot ,

I’ve activated diagnostics for your account and I’m noticing there’s a lot of background TIDAL activity happening, Roon appears to be processing your TIDAL library quite a lot. Is there anything notable regarding your TIDAL library? Do you have a lot of playlists or many tracks from a singular artist?

[Julien_Monguillot]

Hi Noris and I have about 220 playlists in TIDAL - is this considered “notable”? Thanks for your help.